At Rella Aesthetics, we understand that life can be unpredictable. To help us manage our busy schedule and respect everyone’s time, we have a custom cancellation policy in place. When you book, we hold a deposit to secure your appointment. If you need to cancel, please give us at least 48 hours’ notice. We completely understand that emergencies happen, and we’re here to work with you in those cases. However, if cancellation occurs within the 48-hour window, we retain the right to keep your deposit. This policy helps us provide the best experience possible to all of our clients. Thank you for your understanding and cooperation!